All You Need to Know About Kopo Kopo: The PAY Service

All You Need to Know About Kopo Kopo: The PAY Service


Kopo Kopo is revolutionizing the way businesses manage their payments with its innovative PAY service. Designed to simplify and expedite the payment process, Kopo Kopo PAY allows you to handle various business expenses efficiently.

Here’s everything you need to know about the PAY service and how it can benefit your business.

Whether you’re withdrawing money, sending bulk salary payments, or paying vendors, Move Money has you covered.

In this guide, we’ll explore everything you need to know about Kopo Kopo, its features, benefits, and how you can use it effectively.

Kopo Kopo offers solutions to help businesses grow and prosper through payments.

It makes it simple for businesses to accept digital payments while providing access to credit and other business tools.

Kopo Kopo is a premier payment solutions provider that specializes in facilitating seamless transactions for businesses in Kenya.

The platform connects merchants with popular mobile money services like M-PESA, enabling them to effortlessly accept and manage customer payments.

Kopo Kopo offers a comprehensive range of services, including payment processing, invoicing, and bulk payment solutions, allowing businesses to streamline their payment processes and enhance cash flow.

With its user-friendly interface and robust security features, Kopo Kopo is the ideal choice for small and medium-sized enterprises looking to improve their payment capabilities and boost operational efficiency.

Dedicated to empowering businesses with innovative financial tools, Kopo Kopo is revolutionizing the digital payment landscape in Kenya and beyond.

What is Move Money by Kopo Kopo?

Move Money is Kopo Kopo’s innovative service that unifies various outgoing payment methods into a single, easy-to-use platform. With Move Money, you can perform a range of transactions seamlessly, including:

How to Use Move Money: Step-by-Step Guides

To help you get started with Move Money, Kopo Kopo provides comprehensive how-to guides for various transactions:

  • Pay to bank accounts (individual & bulk) (Android, Web)
  • Pay to M-PESA phone numbers (individual & bulk) (Android, Web)
  • Pay to M-PESA Paybill Numbers (individual) (Android, Web)
  • Pay to M-PESA Till Numbers (individual) (Android, Web)
  • Withdraw to your account(s) (Android, Web)

Affordable Pricing for All Transactions

One of the standout features of Move Money is its affordability. The service charges a flat fee of KSh 50 per payment, regardless of the amount you send.

This means whether you’re sending KSh 1,000 or KSh 999,999, your fee remains the same. For example, if you send 10 payments totaling KSh 1,000,000, your total fee would be just KSh 500. Plus, settlements to your preferred M-PESA accounts are FREE!

Key Benefits of Move Money

Kopo Kopo designed Move Money to enhance your payment experience, providing you with peace of mind and control. Here are some benefits you can expect:

⚡ Instant Payouts

Most Kopo Kopo business payments are credited to recipients in real time. M-PESA payments, such as Paybill and Till Number transactions, are processed within seconds. However, please note:

  • Some bank transfers may take 1–2 business days due to Electronic Funds Transfer (EFT) processes.
  • Delays may occur during Safaricom network outages or operational downtimes.

🧘‍♂️ One Simple Experience

Access Move Money through the Kopo Kopo Android app, USSD channel (*681#), or web app. Simply select “Move Money” and follow the prompts to initiate your transaction.

😎 Pay with Confidence

Move Money ensures that your payments are secure and accurate. Key features include:

  • Validation of bank account numbers to prevent errors.
  • The Hakikisha feature to confirm business names for M-PESA Paybill or Till Number payments.
  • Visibility of individual and total fees before confirming payments.
  • Access to an instant Overdraft service for low balance situations.

🤖 Schedule Recurring Payments

Save time and reduce errors by setting up recurring payments for salaries, vendor payments, utilities, and more. Create a scheduled payment effortlessly by selecting the payment method, recipient, amount, and frequency.

🔒 Secure by Design

Your security is a top priority. Move Money offers:

  • Instant payment notifications via email and SMS.
  • One-time PIN verification for completing payments.
  • Maker-checker authorization for added security.
  • A 24-hour customer support line for assistance.

What is Kopo Kopo PAY?

Kopo Kopo PAY offers a faster and simpler way to pay for business expenses such as:

  • Suppliers: Settle invoices quickly and easily.
  • Salaries: Ensure timely payments to your employees.
  • Compensation: Manage employee bonuses and incentives.
  • Utility Bills: Pay your bills without the hassle.
  • Petty Cash Management: Streamline small cash transactions.

With Kopo Kopo PAY, you can transfer funds directly from your Kopo Kopo account to various payment methods, including M-PESAPaybillBank, or Till.

How to Get Started with Kopo Kopo PAY

If you’ve already signed up for the PAY service, getting started is easy:

  1. Log in to the Kopo Kopo Android App or Web App from your browser.
  2. Alternatively, you can *dial 681# to access the PAY menu.

Transaction Charges

Every PAY transaction incurs a flat fee of KSh 50, making it an affordable option for managing your business payments.

Transfer Limits

Kopo Kopo PAY has specific transfer limits depending on the payment method:

  • M-PESA: Up to KSh 150,000
  • Till and Paybill: Up to KSh 500,000
  • Bank Transfers: Up to KSh 999,999

Bulk Payments Made Easy

Need to pay a large group of people? Kopo Kopo PAY makes it simple:

  • Web App: You can upload a file to pay multiple recipients to M-PESA and Bank. An Excel template is provided to help you prepare your payment file quickly.
  • Android App: You can send payments to up to 5 recipients at a time.

Instant Fund Transfers

One of the key advantages of Kopo Kopo PAY is the speed of transactions:

  • M-PESA, Till, and Paybill: Funds are transferred immediately.
  • Bank Accounts: Money will reach recipients within the same day.

Security Measures

Kopo Kopo takes the security of your transactions seriously. The PAY service includes:

  • An enhanced approval process to verify transactions.
  • One-time password (OTP) functionality to ensure that your money is secure during transfers.

Kopo Kopo PAY is an essential tool for businesses looking to streamline their payment processes. With its user-friendly interface, affordable fees, and robust security features, Kopo Kopo PAY offers a comprehensive solution for managing business expenses efficiently. Whether you’re paying suppliers, salaries, or utility bills, Kopo Kopo PAY has you covered.

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