How To Update Your Prepaid Token Meter

Kenya Power Prepaid Meter Update: What You Need To Know

Kenya Power has announced a crucial update for millions of Kenyans using prepaid electricity meters. The company is transitioning to a new system, and your current prepaid meter needs an update before August 31st.

This blog post will provide a comprehensive guide to help you navigate this update process smoothly.

Understanding the Update

Kenya Power’s Managing Director, Joseph Siror, highlighted the need for this update, emphasizing that the current system is set to expire.

Failure to update your meter will render it incapable of accepting new tokens, leaving you without electricity.

How to Update Your Token Meter

Here’s a breakdown of the update process:

1. Receive Codes:

You will receive two codes from Kenya Power via SMS, email, or through the Kenya Power website. These codes are essential for the update.
The codes are 20-digit numbers. Make sure you note them down carefully.

2. Input Codes:

Enter the codes into your prepaid meter in the correct order:

Reset Code: This code resets your meter.
Update Code: This code upgrades your meter to the new system.

3. Verification:

Once the update is complete, your meter will display a message confirming the successful update.

After the update, your meter will be ready to accept new electricity tokens. Your electricity tariff will remain unchanged.

Important Considerations

Load Existing Tokens: Ensure you have loaded all previously purchased tokens onto your meter before starting the update process. Any unused tokens will be lost if the update is not completed successfully.

Free Update: The update process is free of charge.

Time Limit: The deadline for the update is August 31st. Make sure to complete the update before this date to avoid interruption in your electricity supply.

The prepaid meter update is essential for continued access to electricity. By following the outlined steps and ensuring you have loaded all existing tokens, you can ensure a smooth transition to the new system.

Remember to complete the update by August 31st to avoid any inconvenience. Stay informed and power up your future!