Your Portal to Rewards and Convenience

My Club Carrefour app offers a seamless shopping experience while allowing you to earn points and redeem coupons effortlessly.

Whether you are a new user or an existing member, this guide will help you navigate the features and benefits of the app, including registration, rewards, and shopping options.

What is the My Club Carrefour App?

The My Club Carrefour app is your one-stop solution for shopping from Carrefour Kenya. With this app, you can manage your My Club account, earn rewards, and enjoy special promotions.

How to Get Started with My Club Carrefour

1. My Club Carrefour Registration

To begin, you need to register for the My Club Carrefour program. Here’s how:

• Download the Carrefour app from your device’s app store.
• Open the app and select the option to Sign Up.
• Fill in your details, including your contact information.
• If you already have a My Club Carrefour card, enter the card number to link your account.

2. My Club Carrefour App Download

You can download the My Club Carrefour app by visiting the following links:

Logging into My Club Carrefour

Once registered, you can easily log into your My Club Carrefour account. Use the same credentials you created during registration. This will allow you to access your points, coupons, and shopping history.

My Club Carrefour Login Steps:

• Open the My Club Carrefour app.
• Click on the Log In button.
• Enter your registered email and password.

Earning and Redeeming My Club Points

What Criteria Do I Need to Meet to Receive My Club Points and Coupons?

To earn My Club points, all you need to do is shop at Carrefour either in-store or online. Points are accrued based on your shopping behavior and can be redeemed for discounts or coupons.

How to Redeem My Club Points Online?

To redeem points during your online shopping, simply specify the amount you wish to redeem at checkout.

How to Redeem My Club Points In-Store?

When shopping in-store, make sure to activate your points in the app before heading to the cashier. Inform the cashier of the amount you wish to redeem, and they will scan your My Club barcode.

Managing Your Account

Sharing My Club Card with Family Members

Yes, you can share your My Club card with family members. They will need to register and input your My Club details for linking. You will receive a notification to approve the connection.

How to View Shopping Lists and Receipts

While the shopping list feature is being integrated into the app, you can still access it through the Carrefour Kenya website. For receipts, navigate to the My Orders section within the app to view your e-receipts, helping you keep track of your purchases.

Shopping Made Easy

You can use the Carrefour app to shop your favorite groceries and electronics. Whether you create a cart on the app or on the website, ensure you’re logged into the same account to make the ordering process smooth.

Can I Create a Cart on the Website and Complete the Payment via the App?

Absolutely! You can create your cart on the website and complete the payment through the app, or vice versa.

Accessing Promotions and Offers

How to Access The Entertainer from My Club Carrefour App

Eligible My Club members can find The Entertainer promotions by navigating to the My Carrefour section in the app. This is a fantastic way to access exclusive discounts.

Troubleshooting Coupon Access Issues

If you’re having difficulty accessing coupons, check the app before reaching checkout. If problems persist, contact customer service for assistance.

FAQs about My Club Carrefour

• Can I register my existing My Club Carrefour card?
  After logging into the app, there’s an option to link your existing My Club card.
• What if I’m new to Carrefour?
  When you first access the app, you’ll be prompted to sign up. Fill in your details to start earning rewards right away.

Conclusion

The My Club Carrefour app is more than just a shopping app; it’s your gateway to rewards, promotions, and a more convenient shopping experience in Kenya.